When You Are Struggling Mentally, Anxious, or Can't Sleep

Do This Right Now

If you are in immediate danger of hurting yourself or someone else, call 119 or 110

When you have ongoing strong anxiety, can't sleep, feel down, or your mental state is otherwise not well, you can also get support.

You do not need to keep enduring it alone.

Is there a danger right now?

There is a risk of hurting yourself or someone else

Use emergency support such as 119 or 110

It is not an immediate danger

You can consult public mental health services, medical institutions, local consultation counters, and similar

There is a danger right now that you might hurt yourself or someone else

If there is an immediate danger — such as being at risk of hurting yourself or someone else right now — use emergency support such as 119 or 110.

Wanting to talk to someone

Prefectures and designated cities offer public mental health consultation.

The "Unified Mental Health Consultation Dial" (0570-064-556) connects you to the public consultation organization for your area.

The days and hours you can consult differ by region.

Check where to consult

Check in advance the days/hours you can consult, and whether foreign-language support or medical interpretation is available.

Public mental health consultation

  • Unified Mental Health Consultation Dial 0570-064-556
  • Connects you to the public consultation organization for your area

Hospital

  • You may be able to consult at a psychiatry or psychosomatic medicine department

Not sure which department

  • You can also consult your local Mental Health and Welfare Center

Difficult to consult in Japanese

  • You may be connected to your local foreign resident consultation counter or a support organization that can consult in multiple languages

Wanting to go to a hospital

You may be able to consult at a psychiatry or psychosomatic medicine department.

If you are not sure which department is right, you can also consult your local Mental Health and Welfare Center.

It is difficult to consult in Japanese

You may be connected to your local foreign resident consultation counter or a support organization that can consult in multiple languages.

When using a medical institution, check in advance whether foreign-language support or medical interpretation is available.

Work, family, residence status, and other things are also involved

It is not only a mental health issue — problems such as:

  • Work
  • Family
  • Domestic violence
  • Money
  • Residence status
  • Loneliness

may be layered together.

JANIA does not make individual diagnoses; it helps you check the consultation points you need.

Main places to check

  • Ministry of Health, Labour and Welfare
  • Mental Health and Welfare Centers
  • Medical institutions
  • Foreign resident consultation counters

Last checked: August 2026