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Being a Victim of a Crime, and 110

If you have been the victim of a crime, or are being harmed right now, make safety your top priority.

Do This Right Now

If you are in danger right now, call 110For an injury or medical emergency, call 119

If you have been the victim of a crime, or are being harmed right now, make safety your top priority.

JANIA does not judge whether a crime has been established or the amount of damage; it guides you on what to do in an emergency and where to consult.

Are you in danger right now?

In danger right now

Call 110. If you are injured and need an ambulance, call 119. If possible, move to a safe place.

The harm has already ended

First confirm your safety, then consult the police. Depending on the type of harm, consultation counters other than the police may also be available.

When You Are in Danger Right Now

In an emergency — such as when you are being physically attacked right now, being chased by a suspicious person, or a crime is happening — call 110.

If you are injured and need an ambulance, call 119.

If possible, move to a safe place.

Examples of when to call 110, such as witnessing a crime, experiencing or facing violence, a traffic accident, or an injured or suddenly ill person.
Examples of when to call 110, such as witnessing a crime, experiencing or facing violence, a traffic accident, or an injured or suddenly ill person.

The difference between 110 and 119

110Police

For an incident, a crime, an accident, or anything else where you need the police right away

119Ambulance / fire

When you need an ambulance, or in case of fire

It is not simply "119 for anything life-threatening." For an incident or accident where you need the police, call 110. If you are not sure which to call, check each guide below.

See also

When the Harm Has Already Ended

First confirm your safety, and then consult the police.

Depending on the type of harm, consultation counters other than the police may also be available.

The police consultation line "#9110," which you can use when you are safe now but want to talk to someone. Unlike 110, it is for non-emergency consultations.
The police consultation line "#9110," which you can use when you are safe now but want to talk to someone. Unlike 110, it is for non-emergency consultations.

Things That Can Serve as Evidence

To the extent you can do so safely, it may help to keep records such as:

  • Emails and messages
  • Photos
  • Bank transfer or transaction records
  • The date, time, and place the harm occurred
  • Information about the other person
  • Hospital records

You do not need to put yourself at risk to gather evidence.

Sexual Crimes, Domestic Violence, and Similar Situations

Depending on the content of the harm, specialized consultation counters are available.

Do not handle it on your own — consult a support organization.

Support for Crime Victims

You may be able to receive consultation and support from the police, your municipality, Houterasu, and private support organizations, among others.

Since January 2026, a "lawyer system to support certain crime victims" (犯罪被害者等支援弁護士制度) has also been in operation for certain crime victims.

Check with Houterasu, among others, to see whether you are eligible.

Wanting to Consult in a Foreign Language

Check with the police or your local foreign resident consultation counter, among others, about foreign-language support.

A list of consultation windows that offer support in foreign languages, for when consulting in Japanese is difficult.
A list of consultation windows that offer support in foreign languages, for when consulting in Japanese is difficult.

What You Can Check Next

  • Domestic violence, or being afraid of a partner
  • Abuse, discrimination, and bullying
  • 119 – Fire and Emergency Phone Numbers
  • Consulting a lawyer or Houterasu

Main Sources to Check

  • Police
  • National Police Agency Crime Victim Policies
  • Houterasu
  • Municipal crime victim support counters