Moving or Changing Your Address
When you move, there are several procedures beyond just notifying your new address — including health insurance, pension, your My Number Card, and electricity, gas, and water.
When you move, there are several procedures beyond just notifying your new address — including health insurance, pension, your My Number Card, and electricity, gas, and water.
First, check which type of move applies to you.
- Moving within the same city, town, or ward
- Moving to a different city, town, or ward
- Moving from Japan to another country
First, check which type of move applies to you
Within the same city, town, or ward
- Complete a change-of-residence notification and similar procedures
To a different city, town, or ward
- Complete a moving-out notification at your current municipality
- Complete a moving-in notification at your new municipality
From Japan to another country
- Check the moving-out-of-Japan procedure
- Check related systems and contracts individually
Moving within the same city, town, or ward
If your address changes within the same city, town, or ward, you complete a change-of-residence notification (tenkyo todoke) and similar procedures.
Don't forget to also check any cards you hold, such as your Residence Card and My Number Card.
Moving to a different city, town, or ward
You complete a moving-out notification at your current city, town, or ward, and a moving-in notification at your new one.
Using your My Number Card, you may be able to submit the moving-out notification online through Mynaportal.
After moving in, complete the necessary procedures at your new city, town, or ward office.
Moving from Japan to another country
If you are giving up your address in Japan and moving overseas, check the moving-out-of-Japan (kokugai tenshutsu) procedure at your city, town, or ward.
You also need to check health insurance, pension, and resident tax separately.
How your Residence Card is handled also depends on whether you plan to return to Japan or use re-entry permission.
Things to check together
When you move, also check the following:
- Residence Card
- My Number Card
- Health insurance
- Pension
- Procedures for children, such as the Child Allowance
- Electricity, gas, and water
- Mobile phone and internet
- School, nursery school, and similar
If you're not sure
At the government office, tell them you'd like to check all the procedures needed for moving together.
Some municipalities have a foreign-language consultation counter.
Areas to check together
Using your My Number Card, you may be able to submit the moving-out notification online through Mynaportal.
Government offices and insurance
- My Number Card
- Health insurance
- Pension
- Procedures for children, such as the Child Allowance
Daily life and communication
- Electricity, gas, and water
- Mobile phone and internet
- School, nursery school, and similar
What you can check next
- Address registration, Certificate of Residence, My Number, and personal seal
- Electricity, Gas, and Water
- Health insurance in Japan
- Pension in Japan
- Leaving Japan and returning to your home country
Main places to check
- Your municipality
- Digital Agency
- Immigration Services Agency
Last checked: August 2026